STRATEGIC PROJECTS MANAGER (54564)

Summary

The Strategic Projects Manager (SPM) leads and coordinates high-priority, cross-functional initiatives that advance the organization's mission and strategic objectives. Working closely with executive leadership and departmental leaders, this position plans, implements, and evaluates enterprise projects that enhance service delivery, operational effectiveness, compliance, and organizational performance. The SPM drives project execution, fosters collaboration across stakeholders, manages timelines and resources, and monitors progress and outcomes to ensure strategic priorities are effectively translated into measurable results and lasting mission impact.

Primary Job Functions

1. Duties

• Lead and manage strategic, operational, and mission-critical projects from initiation through completion.
• Develop project charters, work plans, timelines, budgets, milestones, and success metrics.
• Coordinate cross-functional teams across programs, finance, human resources, information technology, compliance, and administrative functions.
• Monitor project performance and provide regular status reports to executive leadership.
• Facilitate project meetings, work groups, and stakeholder communications.
• Identify project risks, barriers, and dependencies and develop mitigation strategies.
• Support implementation of strategic plan initiatives and organizational priorities.
• Analyze business processes and recommend improvements to increase efficiency, effectiveness, and service quality.
• Develop dashboards, reports, and presentations to communicate project progress and outcomes.

• Coordinate organizational change management efforts, including communication, training, and stakeholder engagement.
• Promote a culture of continuous improvement, accountability, and collaboration across the organization.
• Serve as an active and collaborative member of the Agency Leadership Team.

1. Contribute to a positive, engaging work environment

• Display sensitivity to the service population’s cultural and socioeconomic characteristics

• Demonstrate the CHSNC Mission, Vision, and Values in the performance of all job duties.

• Develop a strong knowledge base and stay current on job-related issues and trends.

• Participate actively in departmental meetings, training, and education, as well as the quality process.

• Comply with CHSNC’s code of conduct, policies, procedures, and other obligations.

• Perform other duties related to department goals and projects as needed.