Strategy and Operations - Revenue
As our next Strategy and Operations Lead within our Sales Revenue team, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.
You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.
This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.
Forget long lists, here’s what you’ll actually spend your time on:
Technology & Systems Strategy: Support with the revenue tech stack strategy (Salesforce, Gong, Clay and supporting tools), ensuring it scales with Checkatrade's growth and supports a unified view of the trader journey from lead to activated member
Revenue Intelligence & Forecasting: Build and maintain a revenue analytics framework tracking pipeline health, conversion rates, revenue. Also own the sales forecasting model — combining pipeline coverage, deal velocity, win rates, and seasonal patterns to deliver reliable revenue predictions
Process Architecture & GTM Operations: Map, document, and continuously improve end-to-end processes from lead assignment and qualification through to close, onboarding, and first campaign activation. Also, identify bottlenecks in the sales workflow and design scalable solutions
Cross-Functional Alignment: Act as the connective tissue between Sales, Marketing, Account Management, Finance and Product — ensuring teams operate from shared definitions, data and goals
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
Breadth of experience in RevOps/SalesOps, Consulting or a similar strategic operational role
Strong Salesforce proficiency — comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture
SQL or equivalent data querying skills — able to self-serve data beyond pre-built reports
An analytical mindset with proven ability to translate data into actionable, commercial recommendations
Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting
Experience designing and documenting sales or revenue processes end-to-end
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
As part of our current hybrid working model, this role requires attendance at our Moorgate office 4 days per week.
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with our Sales Operations Manager
2nd stage interview will be two speed rounds with stakeholders within Sales
Final interview will be a case study with the Sales Operations Manager and VP of Sales
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
At the moment, this role isn’t open to visa sponsorship applications.
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.