Strategy Product Manager – Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Client Onboarding & Servicing (COS) Platform Aligned Strategy team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities:

• Develops a product strategy and product vision that delivers value to customers
• Work with senior executives to develop the strategic vision and roadmap for onboarding, product, and service
• Drive competitive assessments including peer to peer benchmarking and market disruptors
• Establish and review key strategic priorities, translating them into actionable and measurable plans with clear deliverables
• Lead the development of compelling business cases to support the organization’s multi-year planning process
• Support the team in conducting deep dive assessments of current state and future state with subject matter experts
• Identify opportunities and capabilities to create an industry-leading onboarding experience that exceeds client expectations
• Support the team’s objective to build a model which supports low-friction/low-effort onboardings across a variety of use cases where speed to onboard meets market demand
• Collaborate with stakeholders and work with cross-functional teams in the assessment of new opportunities and initiatives
• Ensure business cases for new initiatives are aligned with the group’s strategy, understand the benefits they would provide, and mitigate risk of subsequent delivery failure
• Ensure a seamless transition from concept through initiation and delivery execution as initiatives move through their natural lifecycle

Required qualifications, capabilities, and skills:

• Experience: 5+ years in product strategy, product management, or a relevant domain area.
• Product Development Knowledge: Advanced understanding of the product development life cycle, design, and data analytics.
• Product Life Cycle Leadership: Proven ability to lead activities such as discovery, ideation, strategic development, requirements definition, and value management.
• Innovative Mindset: Demonstrates an entrepreneurial approach to problem-solving and product development.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex concepts effectively.
• Data Proficiency: Skilled in data analysis and interpretation to guide strategic decisions.
• Problem-Solving: Ability to identify challenges and develop innovative solutions.
• Adaptability: Flexibility to adjust strategies in response to changing market conditions or organizational needs.
• Broad and Detailed Thinking: Capable of seeing the big picture while also drilling down into details to ensure that overarching ideas are practical and achievable.
• Leadership and Influence: Strong leadership skills with the ability to inspire and take others on a visionary journey.
• Collaboration: Ability to work effectively with diverse teams and build strong relationships with stakeholders.

Preferred qualifications, capabilities, and skills:

• Experience in a leadership or managerial role is often advantageous.
• Experience in the use of multiple program methodologies – underpinned by industry accepted qualifications such as PMP, Design Thinking, Agile, etc.