STRIVE Program Driver/Supervisor

Summary

Our purpose is simple and powerful: to help people build skills, find meaningful work, and thrive in our community. For nearly 100 years, Goodwill Mission Services of Silicon Valley has connected opportunity with people’s potential. Working with local experts, employers, and community members, we create pathways to education, employment, and lasting economic mobility. As a team, we are committed to:

• Empowering one another to do our best work and grow together.

• Building strong partnerships and serving as a driving force for economic opportunity in Silicon Valley.

• Modeling teamwork, integrity, and cultural intelligence in everything we do.

• Acting with mutual respect—for each other, our community, and the environment we share.

The SJ Bridge Driver/ Supervisor I leads ta daily work crew of program participants performing litter abatement and beautification work for the City of San Jose under the SJ Bridge contract. The Driver/Supervisor transports the crew and equipment in the program van with trailer, directs and coaches participants on site, keeps the crew safe, and documents the day’s work accurately. This is a hands-on field role: the Driver/Supervisor works alongside participants, most of whom are experiencing homelessness and building or rebuilding work skills and partners closely with the SJ Bridge case management team to support each participant’s progress toward stable employment.

Key Responsibilities

Crew Leadership and Participant Support

• Direct the daily operations of an assigned SJ Bridge work crew, task instruction, pacing, and quality of work

• Coach participants on workplace expectations such as attendance, communication, teamwork, and following instructions, using a strengths-based, trauma-informed approach.

• Model professional conduct and de-escalate conflict on site calmly and safely.

• Track participant attendance, performance, and progress daily; share observations and concerns promptly with the SJ Bridge case management team so participants receive timely support.

• Work cooperatively with participants, City of San Jose Staff, partner agencies, and members of the public encountered in the field.

Transportation and Vehicle

• Safely operate the program passenger van with attached utility trailer to transport crew, tools, and collected materials; load, secure, and unload the trailer.

• Conduct pre-trip and post-trip vehicle and trailer inspections; maintain fuel, mileage, and maintenance logs; report vehicle issues immediately.

Safety

• Ensure every crew member ears required PPE (safety vest, gloves) and uses litter sticks and other tools correctly at all times.

• Conduct a brief safety talk at the start of each shift and enforce all Goodwill and City safety procedures on every site, including traffic and heat safety.

• Recognize and respond to hazardous materials, sharps, and illegal dumping; do not allow crew to handle them, and report them through the City’s designated process.

• Report all accidents, injuries, and near misses to a manager immediately and complete required incident documentation.

Documentation and Equipment

1. Complete daily work logs recording sites served, litter and material quantities collected, and activities preformed, as required by the City of San Jose SJ Bridge contract; contribute to weekly reports to the City.

1. Maintain inventory tools, PPE, and supplies; complete inventory and equipment maintenance records; request replacements before shortages affect the crew.

1. Perform other duties as assigned in the support of the SJ Bridge program.

Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.