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HUSTON-TILLOTSON UNIVERSITY

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Student Accounts Officer

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POSITION SUMMARY

The Student Accounts Officer serves as the University’s liaison with students and parents in all phases of managing and collecting current and delinquent student accounts receivables. The Student Accounts Officer is responsible for billing, collections, account analysis, account adjustments, and refunds on overpaid accounts.

TASKS & RESPONSIBILITIES

  • Analyze Student account data to ensure all fees and charges are applied correctly and in a timely manner.
  • Ensures proper entries of tuition, fees, other charges, payments and adjustments to student accounts.
  • Maintains a database on all current and delinquent student accounts.
  • Maintains files of all source documentation relating to both current and delinquent accounts.
  • Takes necessary steps to collect current charges in a timely manner through frequent personal contact with students, mailing monthly statements, and billing to third party payers.
  • Works with the Bursar to enforce deferred payment agreements and other collection methods deemed appropriate, and to ensure accurate reporting and tracking of collection activity on current accounts.
  • Sets up and maintains the College’s collection procedures for accounts with aging of less than 120 days.
  • Maintains contact with collection agencies to coordinate collection efforts on the College’s behalf.
  • Works closely with the Budget Analyst and accurately performs account analysis to ensure the general ledger control account is always in agreement with the sub-ledger detail; reconciles the sub-ledger accounts with the control account.
  • Processes refunds and check releases on overpaid accounts.
  • Works closely with the Financial Aid Office to ensure that scholarships, grants, and other forms of aid are proper and are accurately reflected on the current student accounts; obtains financial aid clearance prior to processing student refunds.
  • Support Registration efforts to ensure new students are properly informed on Tuition, fees and charges.
  • Generate reports and communicate on matters concerning Student Accounts as required.
  • Reports monthly to the Bursar on the status and result of collection efforts.
  • Other duties as assigned.
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