Student Assistant - Retirement Readiness Support - Hybrid (West Sacramento, CA)

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

A pre-employment background check consisting of one or more of the following will be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Business Administration, Management Information System, Public Policy and Administration, Communications, Information Systems, Data Analytics, Human Resources, Sociology, Psychology, English, Political Science, Finance Economics, Accounting or other related field of study.

Work Schedule

Work is performed in a hybrid environment with onsite days every Tuesday and Wednesday and telework days every Monday, Thursday and Friday. Hours are flexible between 8 AM – 5 PM. The final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$19.00 - $21.00 per hour

Minimum Qualifications

• Strong communication and customer service skills.
• Ability to provide telephone coverage and communicate effectively with members to address and respond to their inquiries.
• Strong attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to work independently and effectively in a team environment.
• Ability to interact professionally and effectively with a diverse range of individuals.
• Ability to exercise tact, professionalism, and sound judgment when interacting with staff at all levels and the public.

Preferred Qualifications

• Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

• Ability to review, enter, track, and interpret data analysis to ensure completeness of member information.
• Partner with subject matter experts to ensure quality control and review of work.
• Respond verbally and in writing to members as applicable.
• Prepare correspondence while adhering to high standards of written communication set by the CalSTRS Style Guide.
• Review and analyze member information, member records and resource materials as appropriate to complete inquiries.
• Collaborate with other teams within Retirement Readiness.
• Ability to work on cross functional improvement teams and perform system testing as applicable.
• Ability to provide operational support, disseminate materials, and support management as applicable.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Application Instructions

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.

In addition to your resume, please upload the REQUIRED documents or your application will not be considered:

1. Cover Letter

2. Schedule of Availabilty

3. Unofficial Transcripts

Apply by: September 25, 2026

We will begin reviewing applications prior to September 25, 2026, deadline and may move forward with interviews and selection at any time during the posting period. contingent upon meeting UEI hiring requirements. Interviews may be held at any time.