Student Engagement and Support Personnel

Job Description

• Build positive relationships with students and provide guidance and support where needed.
• Assist in managing student behaviour, resolving conflicts and handling behavioural incidents.
• Supervise students, monitor their conduct and report concerns to school personnel.
• Coordinate with school staff, parents and relevant stakeholders on student-related cases.
• Maintain accurate records of incidents, interventions and follow-up actions.
• Keep updated on youth behaviour and online trends affecting student safety and well-being.
• Perform other student management duties as assigned by the school.

Requirements

• Recognized Diploma or Bachelor’s Degree in a relevant discipline.
• Experience in education, youth-related, community or social-service settings is an advantage.
• Able to engage effectively with children and youths while maintaining professional boundaries.
• Strong interpersonal, communication and stakeholder management skills.
• Observant and able to identify, manage and escalate student-related concerns appropriately.
• Able to handle challenging and sensitive situations calmly and professionally.
• Good judgement and discretion when handling confidential information.
• Able to maintain clear records and work collaboratively with students, parents and school staff.
• Additional relevant qualifications, certifications or experience are an advantage