Student Enrollment & Retention Coordinator

Camino Nuevo Charter Academy (CNCA) is a community of high-performing public schools that utilizes a comprehensive approach to prepare students from preschool through high school for success in college and in life. We integrate academic rigor, community, family, and wellness to empower students to thrive in a culturally connected and changing world. Founded in 2000, Camino Nuevo Charter Academy students represent the neighborhood of MacArthur Park west of downtown Los Angeles, a community that is one of the most under-resourced and densely populated neighborhoods in Los Angeles. Currently, CNCA has six campuses that serve approximately 3,500 students from TK through 12th grade.

Organizational Leadership Capacities

We believe that every individual who works on the Camino Nuevo Charter Academy School Leadership Team must embody key mindsets and possess foundational skills to contribute to the organizational leadership of the organization.

Mindsets

• Commitment to and belief in CNCA’s mission and vision
• Belief in and embodiment the CNCA Anchors in all aspects of the work
• Commitment to the vision of a progressive, socially-just education and is able to inspire others towards that vision
• Solution orientation and belief in supporting others to be the same
• Commitment to an asset-based, capacity-building approach
• Commitment to equity, diversity and inclusion

Skills

• Ability to support an inclusive, positive and high performing culture
• Ability to take ownership in the day-to-day and overall success of the organization
• Ability to think critically, use sound judgment and problem solve
• Ability to work independently and proactively and to seek support and guidance when appropriate
• Strong organizational and time management skills, with an ability to prioritize competing projects in a fast-paced, fluid environment
• Effective collaboration with individuals at all levels of the organization
• Respect, humility and discretion to work effectively with all stakeholders, including colleagues, families and members of the community
• Strong self-awareness and ability to reflect

Intentions

• EXCELLENCE: We prepare our students to be social justice centered community members who are prepared for college, career, and/or technical pathways through outstanding education. We support staff in all positions to reach their highest levels of professional growth and development.
• EQUITY: We recognize, value, and support the individuality and experiences of all students and employees. To advance and achieve just outcomes, we respond to and meet their unique emotional, psychological, social, and learning needs.
• COMMUNITY: We are committed to our community’s joy and diversity and celebrate the richness of the cultural and environmental contexts in which our students and families live.
• INNOVATION: We continuously learn, are curious, and implement new ideas, perspectives, and evidence-based methods in our work.
• JOY: We embrace high expectations while fostering curiosity, passion and a love of learning. By honoring the strengths and unique gifts of our students, families, and educators, we create communities where growth and celebration go hand in hand.
• BELONGING: We cultivate a culture in which all Camino students, staff, parents, and stakeholders feel welcomed, heard, included, respected, and appreciated.

The Opportunity

Under the supervision of the School Operations Manager, and guidance from the Director of Student Recruitment & Enrollment the Student Enrollment and Retention Coordinator, will implement a year-round, systems-driven enrollment and retention strategy across the full student recruitment funnel to ensure CNCA - Sandra Cisneros meets its enrollment targets. The Student Enrollment & Retention Coordinator owns day-to-day outreach, lead conversion, and feeder pipeline development, including relationships with preschool and daycare partners, while maintaining a sustained community presence in the neighborhood. The Student Enrollment and Retention Coordinator will apply current best practices in family engagement and community outreach to generate and convert inquiries into enrolled students.

Essential Functions

Strategy and Vision Setting Responsibilities

• Lead high-impact, community-based recruitment strategies to drive student enrollment
• Execute targeted, door-to-door canvassing and street-level outreach to directly engage prospective families and provide real-time enrollment support
• Identify and activate high-leverage community spaces (parks, local events) to expand visibility and generate new applications
• Build and sustain relationships with feeder preschools, daycares. Community organizations, and neighborhood partners to develop a continuous pipeline of prospective parents
• Serve as a visible ambassador of the Camino Nuevo – Sandra Cisneros neighborhood, strengthening trust and community presence
• Align weekly outreach efforts to enrollment goals, seasonal priorities, and campus-specific needs

Family Outreach & Relationship Management

• Serve as a primary point of contact for prospective families, responding via phone, text, email, and in-person interactions
• Conduct outbound phone banking and follow-up to move families through the enrollment pipeline
• Guide families through the application, lottery, and registration process with clarity and urgency
• Provide high-touch, relationship-centered support to ensure a positive family experience
• Partner with Parent Community Leaders (PCLs) to coordinate community outreach, canvassing, and family engagement efforts that build relationships with prospective families and support enrollment growth.

Enrollment Operations & Data Tracking

• Accurately enter and manage family data in SchoolMint or other enrollment systems
• Track outreach efforts, contact attempts, and conversion rates from interest to enrollment
• Maintain detailed records of leads, events, and recruitment outcomes
• Support document collection and ensure timely completion of enrollment requirements
• Generate weekly outreach and enrollment progress reports

Average Daily Attendance & Chronic Absenteeism

• Monitor and support Average Daily Attendance (ADA) goals
• Partner with site leadership team, registrar, and other site staff to identify attendance trends
• Conduct proactive family outreach for students approaching chronic absenteeism thresholds, and implement re-engagement strategies before patterns become chronic
• Maintain a targeted outreach list for students at risk of or experiencing chronic absenteeism
• Coordinate with school staff to connect families to supports, remove barriers to attendance, and sustain enrollment through relationship-based intervention
• Other duties as assigned

NON-DISCRIMINATION STATEMENT

Camino Nuevo Charter Academy (CNCA) prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Camino Nuevo Charter Academy requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.

Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to Margarita Domingo, Vice President of Human Resources. She can be reached at (213) 417-3410 or by mail at 3435 W Temple St. Los Angeles, CA 90026.