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James Madison University

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Student Financial Operations Specialist

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The University Business Office is seeking a Student Financial Operations Specialist to provide exceptional customer service and operational support for student account services. This position serves as a key point of contact for students, parents, authorized users, faculty, and staff regarding student account activity, payment processes, university billing, and declining balance accounts. The successful candidate will administer FLEX and Dining Dollars Gold (DDG) account processes, perform account maintenance activities, assist with accounts receivable communications, reconcile financial transactions, and support daily office operations.

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