Student IT Support Technician

Job Description 30% - Provide support to campus support staff when requested. 20% - Install, upgrade, image, and configure computer hardware and software. 20% - Troubleshoot hardware and software issues. 10% - Maintain accurate hardware inventory. 10% - Provide basic technical support via phone, email, chat, or in person. 5% - Create and update support tickets in ticket management system. 5% - Perform special projects and other duties as assigned. Disclaimer The University of Kansas prohibits d…