Student Management Officer - School (Punggol)

Working Days: Monday to Friday
Working Hours:
Monday–Thursday: 8:00 AM–5:30 PM
Friday: 8:00 AM–5:00 PM
1-hour lunch break

Support the school's student management and discipline team.
Assist with investigations into student misconduct cases.
Conduct structured interviews with students, including students involved in incidents and witnesses.
Document investigation findings accurately and objectively.
Prepare investigation reports, statements and case documentation.
Review CCTV footage, written statements and other relevant evidence.
Maintain strict confidentiality of student and case information.
Conduct one-to-one check-in sessions with students undergoing rehabilitation.
Monitor students' progress and provide appropriate guidance.
Engage parents/guardians and provide relevant updates.
Maintain records of rehabilitation activities and student progress.
Conduct school walkabouts to deter and detect misconduct, including vaping and smoking.
Prepare progress reports and maintain proper case documentation.
Coordinate with school staff, community partners and external agencies where required.
Attend relevant training and professional development sessions.

Diploma from a local polytechnic or equivalent, preferably in a relevant field.
Minimum 2 years of relevant professional experience working with youths, such as in a school, social service, law enforcement, community or related environment.
Minimum 2 years of experience in investigation or case management.
Strong interpersonal and communication skills.
Able to engage effectively with students, parents and school staff.
Able to manage disputes, difficult student situations and emergencies professionally.
Good written English and report-writing/documentation skills.
Able to work independently and as part of a multidisciplinary team.

See also