Student Management Support Officer (Operational & Disciplinary) - Contract (Bukit Panjang)

Student Management

• Assist the Discipline team in the overall management of the students’ discipline;
• Assist the Discipline team to conduct house visits with school personnel and make follow-up calls to parents; Manage students under inhouse detention, missing students and meltdown etc;
• Patrol the school premises to ensure student orderliness including routine traffic and canteen duties; free play areas and out of school (neighbouring blocks and playgrounds);
• Be involved in case management for students identified as at-risk
• Conduct investigations as part of case management (e.g. take statement from students) and submit report;
• Conduct spot-checks on students’ general neatness in appearance like attire and hair;
• Assist the Discipline team in maintaining student discipline during school functions and activities;
• Supervise / engage students with additional needs (SwANs) - selected case support;
• Participate in student management meetings
• Guide school staff to conduct investigations and manage student incidents/discipline
• Any other ad-hoc duties that work to support the development of at-risk students as assigned by the Authority.

Requirements:

• Able to speak, read and type incident reports in English;
• Minimally 3 years’ experience in enforcement agencies, to provide comprehensive case management and disciplinary support, via a restorative practice approach;
• Candidate must be able to work with young students and has the ability to build rapport with them and other school stakeholders;
• Candidates with prior experience in a primary school environment and student management experience will be given preference.
• Display traits such as service excellence, has a service-oriented attitude, is meticulous with details and efficient in meeting work deadlines;
• Basic ICT skills, able to perform data entries and log case incidents in Microsoft Office.

Additional:

• Mondays to Thursdays: 6:45am to 4pm, inclusive of 45 min lunch break (8.5hrs).
• Fridays: 6:45am to 3.30pm, inclusive of 45 min lunch break (8 hrs.).
• Service not required on Saturdays, Sundays and gazette public holidays

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

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