Student Management Support Officer
The Services required are set out as follows:
Student Management
• Assist the Discipline team in the overall management of the students’ discipline;
• Assist the Discipline team to conduct house visits with school personnel and make follow-up contact with parents;
• Manage students under in-school suspension, missing students and meltdown etc;
• Establish structure for suspension through reflection and transition back to class.
• Patrol the school premises to ensure student orderliness including routine traffic and canteen duties; free play areas and out of school (neighbouring blocks and playgrounds);
• Be involved in case management for students identified as at-risk
• Conduct investigations as part of case management (e.g. take statement from students, review CCTV footage) and prepare incident report;
• Conduct spot-checks on students’ general neatness in appearance like attire and hair;
• Assist the Discipline team in maintaining student discipline during school functions and activities;
• Supervise / engage students with additional needs (SwANs) - selected case support;
• Participate in student management meetings
• Guide school staff to conduct investigations and manage student incidents/discipline
• Any other ad-hoc duties that work to support the development of at-risk students as assigned by the Authorithy.
Personnel Expectation:
• Engage students in respectful, positive and constructive manner.
• Uphold confidentiality and procedural fairness during case investigations.
• Maintain class orderliness.
• Collaborate effectively with teachers and the Student Management Committee.
The Personnel should have the following skills and experience:
• Able to speak, read and type incident reports in English;
• Shall have minimally 3 years’ experience in enforcement agencies or uniformed service background, to provide comprehensive case management and disciplinary support, via a restorative practice approach;
• Experience with young students and has the ability to build rapport with them and other school stakeholders;
• Experience in a primary school environment and student management experience will be an advantage.
• Experience working as part of a team and able to maintain work processes;
• Basic ICT skills, able to perform data entries and log case incidents in Microsoft Office.