Student Service Program Coordinator
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Summary
Coordinates student financial aid services at South Carolina State University: counseling students and families on FAFSA, eligibility, and funding options; verifying documents; processing grants, scholarships, loans, and Work-Study; and maintaining accurate student records in university systems under federal and state aid regulations.
• Counsel prospective and currently enrolled students and their families regarding financial aid eligibility, application requirements, awards, and available funding options.
• Assist students with completing and resolving issues related to the Free Application for Federal Student Aid (FAFSA).
• Review student financial aid files to determine eligibility for federal, state, institutional, and other financial assistance.
• Review documentation and complete verification and other required eligibility processes.
• Assist with the awarding, adjustment, and processing of grants, scholarships, loans, and Federal Work-Study.
• Monitor student eligibility requirements, including enrollment status and Satisfactory Academic Progress (SAP).
• Explain financial aid award offers, student loan requirements, cost of attendance, and remaining balances to students and families.
• Assist students with completing required financial aid documents, including entrance counseling, Master Promissory Notes, and other eligibility requirements.
• Maintain knowledge of federal and state financial aid regulations and South Carolina State Uni• Maintain accurate student records and document communications and actions appropriately within university systems.