Student Support Services Assistant
Student Support Services Assistant – Part-Time
Reporting to the Student Support Services Supervisor, the Student Support Services Assistant supports the growing administrative demands of the department. This role is critical to keeping accommodation processes, testing logistics, and caseload records accurate and current, allowing the Student Support Services Supervisor to focus on direct student support. The role requires strong organizational skills and discretion with sensitive information. This is a part-time position, working approximately 20 hours a week.
Essential Duties Responsibilities
College Board & ACT Administration:
- Maintain student trackers and monitor submissions, approvals, denials, and appeals
- Organize supporting documentation
- Flag missing materials and upcoming deadlines
- Update ACT registration and testing records
- Prepare routine follow-up communications
Learning Profiles & Documentation:
- Enter and update approved accommodations following Director review
- Maintain master accommodation lists
- Organize student records
- Track documentation and evaluation expiration dates
Testing Logistics:
- Prepare accommodation rosters, room assignments, and proctor schedules
- Organize testing materials and instructions
- Maintain computer-accommodation lists
- Assist with end-of-semester and standardized testing logistics
Scheduling & Routine Communication:
- Schedule student check-ins and parent meetings
- Send routine reminders and follow-up requests for missing evaluations/documentation
- Collect teacher feedback
- Prepare routine correspondence for Director review
Caseload & Data Management:
- Maintain accommodation spreadsheets and reevaluation calendars
- Prepare College Board/ACT status reports and weekly action-needed lists
- Flag students requiring follow-up
Faculty & Student Support Administration
- Prepare faculty accommodation information and routine communications
- Track forms and acknowledgments
- Help ensure records and lists remain current throughout the year