Studio Manager / Operations Executive

Company Overview

Our client is an established dance education studio dedicated to nurturing confidence, creativity, discipline, and personal growth through the performing arts.

Offering programmes for dancers of various ages and experience levels, the studio provides a range of recreational, examination, performance, and competitive pathways within a supportive and inclusive learning environment. Its programmes are led by passionate educators and industry professionals who focus not only on developing strong dance foundations, but also on building resilience, self-expression, teamwork, and confidence.

As the studio continues to grow, the team is committed to creating positive and meaningful experiences for students and their families while maintaining high standards in dance education, service, and student development.

Role Overview

A Studio Manager oversees the daily operations of the dance studio, maintains the standards of customer experience, operations and programme delivery. This role serves as a key point of contact for parents, students, instructors, and external stakeholders, while supporting business growth through enrolment, retention, and strategic initiatives.

Key Responsibilities:

Ops and Admin

• Oversee the daily operations of the studio and ensure smooth running of programmes.
• Coordinates class schedules, room allocations, and teacher timetables.
• Maintain accurate student records, attendance, enrolments, and billing.
• Coordinate registrations for performances, competitions, examinations, and studio events.
• Ensure studio policies and procedures are implemented consistently.

Customer Relations

• Serve as the primary point of contact for prospective and existing families.
• Handle enquiries, trial bookings, enrolments, withdrawals, and class placements.
• Balance empathetic communication with the fair and consistent application of studio policies to ensure positive outcomes for both families and the studio.

Programme and Event Coordination

• Coordinate recitals, competitions, showcases, workshops, examinations, and community events.
• Coordinate event logistics, timelines, registrations, and communications with participants.
• Assist in planning open houses, trial programmes, and seasonal events.

Team Support

• Support teachers with scheduling, classroom resources, and administrative needs.
• Foster effective communication between management, teaching staff, and families.

Financial Administration

• Process invoices, payment collections, and payment tracking.
• Monitor outstanding payments and prepare billing communications.
• Ensure accurate documentation for financial and administrative records.

Studio Management

• Maintain a safe, clean, and welcoming studio environment.
• Oversee inventory of costumes, uniforms, teaching resources, and studio supplies.
• Coordinate maintenance, repairs, and facility improvements as needed.

Requirements:

• Diploma in Business Administration, Arts Management, Education, Hospitality, or a related field (preferred).
• Excellent organisational and multitasking skills with strong attention to detail.
• Strong written and verbal communication skills.
• Proficiency in administrative management systems.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Experience in dance, performing arts, education, or enrichment industries is an advantage.

Key Competencies:

• Leadership and initiative
• Customer-centric mindset
• Problem-solving and decision-making
• Organisation and time management
• Relationship building

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Only shortlisted candidates will be contacted.