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Orangetheory Fitness

Studio Manager

Posted Updated
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Job Duties:

  • Achieving Monthly Sales Quotas.
  • Hiring and Training Studio Staff (Onboarding/Offboarding).
  • Personal Sales, Administration of Memberships, Referral Programs (generating sales documents, MBO management, scheduling classes, handling phone inquiries, sales / memberships, generating reports, auditing, completing check-ins, equipment overview, overall organization, rules and regulations, forms, pre-sales)
  • Administrative Paperwork.
  • Handling Membership Issues.
  • Assist Head Coach with in and out of studio event (i.e. Hell Week, 5ks, etc.).
  • Marketing, and Distribution of Promotional Materials Outside of the Studio.
  • Hosting and Attending Marketing Events such as Health Fairs and Lunch and Learns.
  • Focus on lead generation.
  • Leading Weekly Meetings and Communication with the Sales Associates Regarding Studio Promotions and Policy on Sign-Ups.
  • Continue working towards the goals established in the Development Plan created by the management team.
  • This is not an exclusive list but outlines general duties and responsibilities.
  • Lead day-to-day studio operations
  • Drive membership sales, promotions, and studio performance
  • Coach, train, and support team members
  • Create a positive and welcoming experience for members and guests
  • Handle member questions and concerns professionally
  • Maintain studio cleanliness, inventory, and organization
  • Review reports, sales data, and KPIs to identify opportunities
  • Support scheduling, onboarding, training, and team accountability


Skills

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