Assistant Manager
Rostudios is looking for an Assistant Studio Manager for our Hamburg studio’s. As Assistant Studio manager you are supporting Olivier, our Studio Manager. You play a crucial role in assisting management of the studios and ensuring operations run smoothly. This includes upholding standards, maintenance, ordering etc.
WHAT YOU WILL DO
Day to day management of operations, sales and administration
Monitor stock levels in studio
Restock proactively
Handle swaps, covers and sick leave of both studio team and instructors
Daily sales reports check and follow up
End of shift reports check and follow up
Point of contact for questions that the team might have
Support with check ins/studio assistant tasks if needed
Ensure our hospitality and services are of Rostudios standards
Making sure our non-negotiables are followed at all times.
Do walk-arounds and spot checks throughout the entire studio
Monitor daily/weekly tasks list for studio assistants
Form relationships with customers and foster our community
Train studios' assistants:
Instructing new team members how to perform daily/weekly/monthly tasks
Identify when further training is needed
Assisting Studio Manager in delivering re-training sessions to current studio team
Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift
Responsible for informing Studio Manager about team/tasks/updates
Create team schedule
Schedule theme rides
- Team oriented with an ability to multitask and combine communicational with operational tasks
- Proactiveness and a creative mind with the ability to suggest improvements
- Flexibility within studio opening hours
- Excellent verbal communication skills in English
- Living in Hamburg
Being part of a team that inspires and helps people progress
Happy and healthy work environment
Getting trained by your Studio Manager on a regular basis
Free Rostudios classes and discount on Classpass
Fun team activities and an annual company party