Subaru of Auburn- Service Advisor

Rairdon Auto Group is looking for motivated and experienced candidates for a Full-Time Service Advisor. We are looking for highly motivated individuals who want to succeed and grow with the company.

Why Rairdon?

• Family owned and operated, have a voice and be recognized
• Career growth opportunities with 10 locations across 4 counties
• Supportive team environment
• Great, established customer base with large earning potential
• Experienced technicians
• Medical, Dental, and Vision benefits
• 401K Program
• No cost Employee Assistance Program
• Highly competitive bonus opportunity

Responsibilities:

• Promptly greet customers to learn how we can best serve them today
• Maintain positive customer relationships to ensure repeat business.
• Manage and oversee the dealership's workflow and schedule.
• Schedule and book appointments, vehicle drop-off, and vehicle pick-up.
• Consult with mechanics to determine the best repair options for our customers, and communicate ordering of parts to customer
• Use your knowledge of our products and services to sell or provide in-depth information about available parts and service options. Advise on warranty and trade-in options

Requirements:

• Excellent customer service, interpersonal, and communication skills
• Strong organizational, decision-making, and problem-solving skills.
• Strong sales experience

Preferred qualities:

• 1 or more year of experience in the automotive field
• Proficiency with industry-specific software (CDK)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.