Supercompute Operations Specialist

You will staff a 24/7 incident-management rotation for GPU infrastructure. You will manage system-wide responses, resolve rack-level compute issues, coordinate compute, power, and cooling operations, test new datahalls, develop automation and work instructions, and document live operational changes.

Responsibilities

• Staff a 24/7 incident-management rotation
• Determine affected or drained compute and own the system-wide response
• Resolve issues affecting rack-level compute
• Coordinate daily issues across compute, power, and cooling operations
• Lead acceptance and deployment testing for new datahalls
• Develop scripts and automation for datahall bring-up and monitoring
• Develop and maintain technician work instructions
• Document changing datahall operational states
• Enable technicians to work more efficiently and safely

Requirements

• High school diploma or equivalent
• 2+ years of experience in datacenter, critical facilities, HPC, or similar large-scale operations
• Ability to work a 24/7 rotating schedule including nights, weekends, and holidays
• Ability to lift up to 50 pounds unassisted, stand for long periods, and occasionally use ladders
• Willingness to work extended hours during incidents or datahall bring-up