Superintendent Technical Engineer

Key Responsibilities:

• Build and maintain strong relationships with ship owners, ship managers, operators, shipyards, and other key stakeholders in the maritime sector.
• Participate in regular customer meetings to understand operational challenges, identify service opportunities, and ensure high customer satisfaction.
• Provide direct on-site support during troubleshooting, inspections, service attendance, dry dock activities, and emergency situations when required.
• Act as the first local point of contact for customers, reducing dependency on HQ and supporting the 24/7 service organization.
• Strengthen the company’s visibility and reputation within the Cyprus maritime market through active engagement with the local marine community.
• Maintain close cooperation with Warranty, Product Care Management, Technical Support, and Field Service teams.

• Participate in regular internal coordination meetings and provide operational feedback from the field to improve product reliability and service quality.
• Coordinate with Technical Experts and specialized support teams whenever advanced troubleshooting or engineering support is required.
• Support root cause investigations and follow-up actions related to technical incidents or warranty cases.

• Identify, develop, and pursue service sales opportunities within the assigned region.
• Prepare technical and commercial quotations for service jobs, spare parts, inspections, upgrades, and repair activities.
• Work independently or in close cooperation with EU and Asia Field Service Coordinators to develop competitive service proposals.
• Support contract negotiations and follow up on quotations to secure orders and maintain business growth.
• Monitor market activity, customer needs, and competitor developments to support strategic sales initiatives.

• Coordinate field service activities, service attendances, and subcontractor support when required.
• Assist in planning service interventions and ensuring efficient communication between customers, service coordinators, and technical teams.
• Ensure all activities are carried out in compliance with company procedures, safety standards, and customer requirements.
• Support continuous improvement initiatives by sharing lessons learned and field experience.

Requirements:

• Minimum Bachelor’s degree in Engineering or equivalent professional experience
• Minimum 5 years of experience in the marine engine or similar businesses
• Expertise in engine troubleshooting, maintenance, and operational knowledge
• Knowledge of two-stroke crosshead diesel engine technology, including maintenance and/or operation, is considered an advantage.
• Reporting and analytical skills
• Proficient t in English, both written and spoken
• Proficient in MS office Applications
• Pro-active, self-driven personality so as teamwork

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.