SUPERVISOR
This position is no longer accepting applications(closed Aug 16, 2026).
Summary
Supervise daily restaurant operations, train front-of-house staff, manage schedules, and ensure service standards and sales targets are met.
Job Responsibilities
- Daily Operations: Responsible for floor inspections before opening, during service, and after closing to ensure the restaurant environment, tableware, and facilities meet standards.
- Service Management: Supervise servers to strictly execute service standards, patrol the dining area, and handle customer complaints and emergencies promptly.
- Team Training: Conduct daily training for front-of-house staff (such as etiquette, upselling/ordering techniques, and product knowledge) to elevate overall service quality.
- Scheduling & Attendance: Create employee schedules based on business forecasts to control labor costs and manage daily team attendance.
- Ordering & Inventory: Assist in managing the inventory count and procurement of front-of-house supplies, tableware, and beverages to reduce loss and waste.
- Sales Promotion: Master the restaurant menu and promotional activities, guide the team in proactive upselling, and assist in achieving restaurant sales targets.