Supervisor

We are looking for a reliable F&B Supervisor to oversee daily operations across our food court/coffee shop outlets. You will supervise staff, ensure smooth service, and maintain operational and hygiene standards.

Responsibilities:

• Supervise daily operations of the outlet(s), ensuring smooth and efficient service
• Oversee and coordinate work schedules for service crew and stallholders/staff
• Monitor food quality, cleanliness, and hygiene standards in compliance with NEA/SFA regulations
• Handle customer feedback and resolve complaints promptly
• Monitor stock levels, ordering, and inventory control
• Assist in cash handling, daily sales reporting, and reconciliation
• Ensure compliance with company SOPs and safety regulations
• Train, guide, and monitor performance of junior staff
• Liaise with stallholders/tenants (if applicable) on operational matters
• Support outlet manager in achieving sales and operational targets

Requirements:

• Prior supervisory experience in F&B, retail, or hospitality industry preferred
• Good leadership and communication skills
• Able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays