Supervisor, Commercial Sales (Kuanyin)
Description
*Customer & Account Management:
1. Manage and grow key accounts in semiconductor and chemical sectors, ensuring strong long-term customer relationship.
2. Conduct regular customer visits to maintain rapport, identify needs, and follow up customer requirements.
3. Collaborate with quality management, customer service, logistics and technical support team to ensure timely delivery and problem resolution.
*Sales, Product & Contract Management:
1. Drive business development for existing and new products, expanding portfolios in semiconductor chemicals to achieve sales target.
2. Prepare, review, and negotiate commercial proposals, pricing structures, and contracts with a balance of competitiveness and profitability.
3. Manage sales forecasting and planning, working with customer service and logistics personnel to ensure reliable supply to the dynamic demand.
*Market Intelligence:
1. Conduct market research via visits, calls, interviews etc. to identify and understand customers’ expectations and needs. Develop lists of potential customers and identify new business opportunities after research of the data.
2. Support the business development needs at country level and collaborate with global business leader for strategic alignments such as pricing, product and market management/ development.
3. Maintain up-to-date understanding of industry, cost, regulatory and logistic trends impacting the business.
*Cross-Functional Collaboration:
1. Work closely with procurement, quality management, production, engineering, supply chain planners, and regional business ad sales teams to implement aligned strategies.
2. Support technical discussions with customers by bridging technical information from internal technical teams or technical sales colleagues.