Supervisor EDR Dual Rate - Ful Time, Employee Cafeteria (Harrah's SoCal)
Summary
Supervise an employee cafeteria at a casino, managing food prep, cashiering, staff scheduling, and budgeting while ensuring sanitation and service standards.
In a Dual Rate capacity, supervise the Employee Cafeteria day-to-day operation with food and cashiering employees while working as a team to deliver a high-quality dining experience to all employees. Operates a productive, sanitary, team oriented working environment within budgeted guidelines.
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
- Ensure overall daily food preparation and cashiering in assigned area ensuring meal preparation meets established standards, service excellence and cleanliness.
- Ensure requisitioning of food supplies and cost transfers with Stratton Warren ordering system
- Perform daily checks to ensure the quality of the line set up.
- Ensure all opening, running, and closing duties are completed by cooks and cashiers.
- Ensure all appearance and uniform guidelines.
- Maintain the budgeted food cost by adhering to recipe standards, maintaining correct inventory levels in coolers and storerooms and perform monthly/quarterly food inventory counts.
- Participate in planning menus, preparing, and apportioning foods, and utilizing food surpluses and leftovers.
- Assist with department reporting and data analysis as required.
- Able to work all stations to assist cooks and cashiers when busy or provide breaks.
- Operate a productive, sanitary, team oriented working environment within budgeted guidelines.
- Serve as a leader for employees by exhibiting sound decision making while fostering teamwork, employee morale, motivation, and open communication.
- Act as a role model and coach employees while developing their skills by providing direction and support for all staff to achieve goals and objectives through a fair application of policies and procedure.
- Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities.
- Trains staff on emergency procedures
- Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained as well as providing corrective actions when necessary.
- Assist with interviewing, selecting, hiring, promotion, demotion, and termination of employees.
- Prepare schedules and station breakdowns in accordance with the daily needs of assigned area and monitor the daily labor hours scheduled and productivity standards.
- Conduct pre-shift meetings to communicate important information.
- Always provide the highest quality of service to employees and associates.
- Prepare prep lists and production sheets.
- Serve as communication liaison to subordinates and to Room Chef, Assistant Executive Chef
- Complete end of shift logs in a timely and accurate manner
- Assist with timely and accurate performance appraisals and accurate work history/attendance entries.
- Able to plan and prepare special menus when necessary.
- Actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions.
- Adhere to regulatory, departmental and company policies/procedures in an ethical manner.
- Ensure all required logbooks and temperature logs, are maintained, and verified.
- Responsible for local sanitation, health code laws, and weights and measures requirements
- Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications.
- Properly maintain and store company inventory including utensils, cookware, machinery, POS machines
- Protect all company assets in regard to waste, breakage, and theft.
- Adhere to internal control regulations regarding variances.
- Able to run cash register.
- Conduct end of shift banking functions
- Assist cashier functions of voids and overrides.
- Monitor employees with cash to ensure proper cash handling procedures.
- High school diploma or GED required.
- Two years related food service experience and/or equivalent combination of education and experience preferred.
- Knowledge of food preparation, presentation, and cashiering procedures
- Excellent interpersonal skills as well as documentation.
- Excellent leadership/motivational skills
- Knowledge of sanitation standards and procedures
- Able to attend to multiple priorities simultaneously.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Problem-solving abilities
- Able to quickly perform mathematical computations.
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
- Ability to speaking effectively before groups of employees of organization.
- Neat, professional appearance with excellent personal hygiene
- Must be able to work a flexible schedule including weekends, evenings, and holidays.
ADDITIONAL REQUIREMENTS
- Must be able to be on feet for 8-hour shift.
- Must be able to stoop, bend, reach, kneel, twist and grasp.
- Must be able to have exposure to extreme heat or cold temperatures.
- Must be able to respond to visual and aural cues.
- Must be able to read, write, speak, and understand English.
- Must be physically mobile with reasonable accommodation.
- Must be able to handle high stress in the work environment and turn stress into high energy.
- Must be able to lift and carry 50 pounds and be able to push and pull up to 100 pounds in a cart.
- Must have the manual dexterity and coordination to operate office equipment, including computers, fax machine and photo copier.
- Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.
Pay: $24.50 per hour
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.