Supervisor (Facilities Management)

Critical System Operations & Monitoring

· Supervise daily operation of all critical M&E systems (electrical, mechanical, fire protection, BMS, and DCIM).

· Coordinate load transfers during generator or UPS testing.

· Ensure smooth functioning of M&E systems not limited to - UPS, DRUPS, generators, chillers, CRAH/CRAC, switchgear, fire panels and distribution panels.

· Review and verify daily plant logs, checklists, and shift reports submitted by Shift/Onsite Engineers.

· Conduct regular site walkthroughs to ensure systems and equipment are within normal operating parameters.

· Preparation of MOP to create CM (Change Management) (if applicable)

· Review of timesheets and shift reports before sending for next level approval

· Review of maintenance forms, PTW, LOTO records, and vendor service reports.

· Maintain accurate system logs, equipment history, and calibration records.

Team Leadership & Supervision

· Manage Staff deployment and attendance administration

· Motivate site staff and ensure safe & conducive work environment

· Provide on-the-job training and coaching on equipment operation, fault response, and documentation.

· Review team performance against KPIs and identify competency gaps.

· Conduct shift briefings and handovers to ensure information continuity. (Toolbox Briefings)

· Maintain discipline, teamwork, and communication across all shift teams.

· Provide support to other FM site Teams for any emergency situations

Preventive, Predictive & Corrective Maintenance

· Plan, schedule, and monitor preventive maintenance (PM) activities.

· Coordinate with vendors for PMs, testing, and commissioning works.

· Review PM reports and verify completion quality and adherence to specifications.

· Lead or support troubleshooting during faults and breakdowns; ensure prompt corrective actions.

· Track maintenance performance metrics and identify recurring issues for reliability improvement.

· Generating the Lifecycle replacement programme and propose to the next level for prevention of pre-mature failure.

Incident & Emergency Response

· Serve as Incident Commander or first-level escalation for critical incidents.

· Lead immediate containment, coordinate system restoration, and ensure accurate communication to management and client.

· Conduct Root Cause Analysis (RCA) and produce detailed incident reports.

· Prepare, upkeep and monitor the action plan for proper closure

· Remote standby for minor issues during after office hours.

Client & Vendor Management

· Plan and coordinate site access and works to minimize disruption to site / IT operations.

· Evaluate vendor performance and escalate deficiencies to management.

· Attend monthly meetings and provide physical presence on site.

· Manage onsite vendors and ensure timely and quality work

· Manage customers’ expectation and deliverables and establish rapport for long term customer relationship

· Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes

Other Duties

· Any other duties assigned by Asst Manager / Manager

Required Skills & Competencies

· Strong understanding of electrical (LV/HV), mechanical (HVAC/chiller), and fire systems

· Capable of preparing MOS, RA, ERP, SOPs, MOPs, and EOPs.

· Ability to read SLDs, schematics, and interpret system alarms.

· Knowledge of PTW, LOTO, confined space, and emergency procedures.

· Reliable team player with a strong sense of accountability.

· Root cause analysis, performance trending, system diagnostics.