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GOLDEN DRAGON HUMAN RESOURCES

SUPERVISOR

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JOB DESCRIPTION

  • Supervise and coordinate daily operations and work activities.

  • Oversee workers and ensure assigned duties are completed properly and on time.

  • Coordinate manpower, work schedules and daily assignments.

  • Monitor work progress and ensure good quality of service.

  • Ensure workers follow company procedures, safety requirements and workplace regulations.

  • Communicate with clients, workers and management regarding operational matters.

  • Assist in resolving daily work-related issues and report important matters to management.

  • Maintain proper housekeeping, discipline and a safe working environment.

JOB RESPONSIBILITIES

  • Assign daily tasks and responsibilities to workers.

  • Monitor workers’ attendance, punctuality and performance.

  • Conduct regular site inspections to check work quality and progress.

  • Guide, train and support workers in carrying out their duties.

  • Ensure proper use and maintenance of tools, equipment and materials.

  • Check that work is completed according to client and company requirements.

  • Handle workers’ concerns and coordinate solutions when necessary.

  • Coordinate with clients regarding work schedules and service requirements.

  • Prepare daily work reports and provide updates to management.

  • Monitor manpower requirements and arrange replacement workers when needed.

  • Ensure compliance with workplace safety and company policies.

  • Handle customer feedback and report complaints to management.

  • Maintain discipline and good teamwork among workers.

  • Perform other duties assigned by the management.

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