Supervisor

Responsible for overseeing daily operations, managing staff, ensuring quality of service, and handling administrative tasks like reporting and scheduling.

• Manage daily operations: Ensure the spa runs smoothly and efficiently, which includes scheduling therapists and managing daily tasks.
• Oversee staff: Supervise and manage the spa's therapist.
• Ensure service quality: Maintain high service standards and ensure therapists provide excellent and consistent service to guests.
• Handle reports and administration: Create and submit daily, weekly, and monthly reports on operational results and other key performance indicators.
• Resolve issues: Handle customer disputes and other operational issues that may arise.
• Drive sales: Often responsible for achieving sales targets and may have a sales-driven attitude.