Supervisor - Help Me Grow

Job Summary:

The Supervisor - Help Me Grow (HMG) supports the implementation and expansion of the Help Me Grow system in Merced County. The Supervisor – HMG works collaboratively with other agencies, including healthcare providers, to coordinate expansion and implementation of services in a manner that supports fidelity to the model and maximizes use of existing resources. The Supervisor supports all aspects of HMG implementation including evaluation, quality improvement, and outcome data reporting. The Supervisor - HMG supports family access to general community and specialized services; oversees and supports staff functions including centralized call center activities, referral linkage, training, care coordination and overall general supervision of case management staff.

The Supervisor – HMG works closely with community providers and subcontractors to ensure that outreach and assigned responsibilities are carried out with fidelity to the model while maximizing the use of existing resources.

Essential Functions:

• Oversee and support case management staff by providing/coordinating their orientation and ongoing training; facilitating the resolution of issues they encounter that interfere with their ability to support families and to carry out the functions of their position; and to monitor their efforts to ensure that their work is achieving program outcomes.
• Work with Help Me Grow implementation partners to establish and implement procedures for collecting data that meet HMG reporting requirements in a manner that reflects the scope of HMG across Merced County and supports local improvement efforts.
• Screen children for developmental delays using the Ages and Stages Questionnaire/Ages and Stages Questionnaire: Social Emotional (ASQ/ASQ:SE) as needed, translate the results and review referral options with the parents. This may be accomplished via online ASQ/SE system.
• Manage the process and assignment of referrals and serve as a liaison between staff and local programs and providers.
• Screen children for developmental delays using the Ages and Stages Questionnaire/Ages and Stages Questionnaire: Social Emotional (ASQ/ASQ:SE) as needed, translating the results and review referral options with the parent. This may be accomplished via online ASQ/SE system.
• Accurately collect, complete, enter and/or submit all necessary program documentation and data information.
• Must work as part of a team to establish new service delivery, referral, and access patterns.
• Oversee HMG activities to ensure that families’ needs are matched with educationally and culturally appropriate services/providers.
• Review/analyze HMG referrals, data collection, reporting methods, and outcomes on a regular basis.
• Work closely with the Manager - PES to ensure data quality and accuracy, as well as develop any adaptations needed to ensure fidelity to the HMG model and ensure the contract targets are being met.
• Participate in Regional, State, and National HMG trainings/meetings.
• Provide assistance to other members of the team as needed, in order to ensure the smooth operation of the program/agency.
• Participate and facilitate multidisciplinary teams as appropriate and participate in team building activities.
• Accurately complete and submit all necessary data collection and program documentation, including time studies, as required, following established protocols.
• Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations.
• The position requires the ability to meet with children/families in various locations in the community. To meet this expectation staff are required to have reliable transportation for local travel.
• Adhere to EPU standards, policies and procedures.
• EPU facility hours are Monday – Friday; 8:00 AM – 5:00 PM; however, this position ensures non-traditional work hours are made available to serve and support families, when warranted, based on family needs. Therefore, position hours may vary, which may include evening or weekends, depending upon the needs of the program and families we serve.
• Perform other duties as assigned by the Manager, Director and/or the President/Chief Executive Officer.