Supervisor (Isetan) - 5 DAYS WORK WEEK
Summary
Supervises daily café operations at premium coffee chain locations, ensuring smooth guest flow, order accuracy, and team leadership in a dynamic F&B environment.
O'Coffee Club - Our Story (Non-Halal) https://www.ocoffeeclub.com/
Singaporeans are welcome.
☕ We are passionate about premium coffee craft, focusing on everything from bean sourcing to roasting and brewing. 🌟 If you’re passionate about food & beverage, love working in a dynamic café culture, and want to be part of a brand with deep roots in the local community and regional presence — we want you!
What Makes Us Unique
• A robust menu featuring signature drinks, all-day breakfast, hearty mains, pastas, desserts, and creative beverages (non-Halal). SG Eats
• Modern café environments ideal for social gatherings, casual work sessions, and everyday dining.
• Multiple locations across Singapore including Raffles City, Jewel Changi Airport, Academia, Paragon Indulgence, T3 Airport, and more.
Our offer:
For more details: O'Coffee Club - Our Story (ocoffeeclub.com)
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✨Staff benefits✨
- 5 Days Work Week (Including Sat, Sun & PH)
- Attractive Salary Package
- Medical Benefits
- Birthday Benefit
- Staff Discount
- Staff Meal Allowances
- Great Career Progression
- Various Locations
Responsibilities:
- Greet guests warmly, manage seating arrangements, and ensure smooth guest flow.
- Take accurate food and beverage orders and serve them promptly according to service standards.
- Handle customer inquiries, special requests, and feedback professionally.
- Manage service recovery and ensure guest satisfaction at all times.
- Oversee daily front-of-house operations to maintain smooth and efficient service.
- Coordinate closely with the kitchen and bar teams to ensure timely and accurate orders.
- Ensure compliance with hygiene, safety, and service SOPs.
- Lead and supervise service staff during shift operations.
- Maintain cleanliness and organization of dining areas, service stations, and equipment.
- Perform opening and closing duties for the outlet.
- Perform any ad-hoc duties assigned by your superior
Requirements:
- Passion for service and F&B industry
- Positive work attitude and a team player