Supervisor
Summary
Oversee a team of cleaners, assign daily tasks, inspect work quality, and handle customer issues in a Singapore-based cleaning service.
A Cleaning Service Supervisor is responsible for overseeing cleaning staff, ensuring high standards of cleanliness, and managing daily operations. Typical responsibilities include:
- Supervising and coordinating the work of cleaners and housekeeping staff.
- Creating work schedules and assigning daily tasks.
- Inspecting cleaned areas to ensure quality standards are met.
- Training new employees on cleaning procedures, equipment, and safety practices.
- Monitoring attendance, punctuality, and staff performance.
- Ensuring cleaning supplies and equipment are available and properly maintained.
- Reporting maintenance issues or safety hazards to management.
- Handling customer complaints and resolving service issues professionally.
- Ensuring compliance with health, safety, and company policies.
- Preparing reports on staff performance, inventory, and completed work.