supervisor

Job Summary

Supervise and coordinate restaurant operations to deliver excellent customer service, maintain hygiene standards, manage staff performance, and support sales and operational goals.

Responsibilities

• Supervise daily restaurant operations to ensure smooth workflow and customer satisfaction
• Manage and coordinate waiters, cashiers, and kitchen support staff to optimize team performance
• Resolve customer complaints professionally to maintain high service standards
• Monitor staff attendance, grooming, and work performance to uphold operational quality
• Assist with staff training and scheduling to enhance team skills and ensure adequate coverage
• Enforce cleanliness, hygiene, and compliance with food safety regulations to maintain a safe environment
• Monitor inventory levels and coordinate stock ordering to prevent shortages and control costs
• Handle cash, billing, and daily sales reconciliation accurately to ensure financial integrity
• Ensure orders are served accurately and promptly to meet customer expectations
• Support the Restaurant Manager in achieving sales targets and improving operational efficiency