Supervisor
Summary
Supervises daily restaurant operations, staff, and customer service in a fast-paced Chinese cuisine setting, ensuring high food and beverage standards and resolving issues efficiently.
Responsibilities:
* Coordinating daily management operations
* Delivering superior food and beverage service and maximizing customer satisfaction* Responding efficiently and accurately to restaurant customer complaints* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve productivity* Estimate future needs for goods,kitchen utensils and cleaning productsRequirements:
Able to work in a fast-paced Chinese cuisine restaurant environment* Able to work night shift
* Proven work experience or similar role
* Proven customer service experience as a supervisor
** Extensive food and beverage(F&B) knowledge, with ability to remember and recall ingredients and dishes toinform customers and wait staff
* Strong leadership,motivational and people skills* Acute financial management skills