Supervisor, New Business - Life

The position is responsible for leading the people, processes, and service standards supporting the life insurance new business application process from receipt through policy issue. The incumbent manages workflow, quality, productivity, and compliance activities while developing associates and driving continuous process improvement. The role also partners with internal stakeholders to ensure efficient operations and a positive customer and distributor experience.

This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home.

What you do:

• Leads a high performing team through recruitment, development, and performance management.
• Ensures adherence to regulations, policies, and procedures.
• Coaches and develops associates to foster a culture that ensures a cohesive team environment that will build long term loyalty between Ameritas/Partners and our customers by achieving and/or exceeding department standards and persistent goals.
• Models a “best practices” leadership style that empowers and motivates associates to be decisive and take appropriate risks in providing a high level of service that builds loyal customers and partners.
• Exhibits a good understanding of all the functional areas within the division and their needs. This includes the possessing the knowledge of strategic alliances, partnerships, and key account requirements that must be met by this operational area.
• Leverages reporting, quality control measures, and established workflow processes to assess operational performance and ensure service, accuracy, and responsiveness standards are met or exceeded.
• Serves as a primary escalation point for agents, RVPs, and internal stakeholders, resolving complex new business issues with professionalism, diplomacy, and composure while maintaining positive business relationships
• Contributes to projects and initiatives by providing recommendations and feedback on processes, and standards with measurable impact.

What you bring:

• Bachelor's Degree or equivalent experience required
• 3-5 years Related Experience required
• Less than 2 years Supervisory Experience required

What we offer:

A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:
Ameritas Benefits
For your money:
• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
For your time:
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
For your health and well-being:
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
For your professional growth:
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
For your community:
• Matching donations program.
• Paid volunteer time– 8 hours per month.
For your family:
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.