Supervisor

Plans and performs an effective and efficient assignment. Prepares plans and budgets for assignments for Manager’s review. Prepares solution alternatives and presents to higher management; evaluates team’s performance together with higher management.

SE1 Develops basic understanding of client’s business

SE2 Develop client relationships

SE3 Thoroughly documents and communicates the work and makes it available to the other members of the team as required.

SE4 Collecting, analyzing and checking Financial data

SE5 Assisting in carrying out quality services to clients in multiple industries

SE6 Assist in-charge in obtaining all necessary working papers and documentation including researching and documenting facts and findings

SE7 Assist in preparing reports, commentaries and financial information

SE8 Listens actively to determine client needs and makes suggestions to engagement management on how Firm can meet those needs

SE9 Serves the client within the standards set by engagement management

SE10 Directs staff to provide exceptional multifunctional and global services to the client

SE11 Take ownership for the delivery of high quality work

SE12 Interact with clients to help ensure that the information flow from the client to the team is efficient

SE13 Preparing reports, commentaries and financial information.

SE15 Makes effective decisions under time pressure and with limited information

SE16 Understands and communicates client expectations to engagement team

SE21 Identifies potential technical issues and discusses with technical department, where appropriate, before documenting issue and proposed solution for Partner’s attention

SE22 Drafts management letters in conjunction with Manager and Partner that provide practical and commercial business advice

SE23 Identifies and refers ethical, accounting and conflict issues to Manager and/or Partner.

SE24 Performs technical reviews of work

SE25 Understands all relevant regulations

SE26 Promotes teamwork atmosphere

SE27 Identifies and proposes solutions to resource problems

SE28 With assistance of Director / Partner, summarizes the key areas of the engagement for the Partner

MS1 Communicates potential add-on opportunities to other members of the Firm

MS2 Develops basic understanding regarding the Firms services offerings

MS3 Demonstrates a general knowledge of market trends, including opportunities and competitors' activities

MS4 Makes informed and valuable suggestions on penetrating the market and selling value-added services

MS5 Contributes to the positioning of the Firm in the manner consistent with our global image: how we want to be perceived and what makes us stand out from our competitors

MS6 Develops a professional network with new and existing clients for generating leads

MS7 Generates enthusiasm with clients and potential clients about working with Firm

MS8 Understands relevant independence rules and their applicability to the Member Firm’s business relationships, other services and fee arrangements with assurance clients

MS9 Generates cross sales by promoting firm’s other service lines

MS11 Researches and targets potential customers

MS13 Responsive with constant communication to build a rapport

MS15 Communicates effectively with clients and potential clients as part of the sales process

MS16 Together with Partner negotiates fees and demonstrates commercial responsibility for profitability of each client.

MS17 Optimizes profitability on each client through engagement efficiencies and value pricing

MS21 Initiate potential target list (Companies)

MS22 Identify potential contacts (Individuals)

ME1 Performs tasks within project scope

ME2 Builds skills and capabilities in self in a service line area

ME3 Performs assigned tasks within established timeframes

ME4 Communicates assigned tasks to engagement team in a manner that is clear and concise ensuring high quality, accurate, and efficient results and takes corrective actions when needed

ME5 Organizes personal effort along with those of juniors to be risk-based, productive, and efficient at all times

ME6 Performs other related duties as assigned

ME7 Identifies potential cost and/or time overruns and agrees solutions with Manager

ME8 Demonstrates a general knowledge of the economics of the Firm and the profitability of engagements

ME9 Identifies and refers ethical, independence and conflict issues to their In-Charge

ME11 Anticipates client needs and act proactively

ME12 Delivers timely and direct feedback that contributes to the ongoing development of the team and individual members

ME13 Keep proper control on utilization of respective team members

ME14 Ensures that the CRM system is updated with the relevant details in a timely manner

ME15 Anticipates and seeks to understand the broader impact of current decisions

ME16 Actively promotes teamwork to attain goals while encouraging individual contributions

LE1 Generates innovative ideas and challenges the status quo

LE2 Serves as a role model

LE3 States clearly what is wanted and expected from others; clearly expresses thoughts and ideas; maintains a precise and constant flow of information

LE4 Organizes personal effort along with those of juniors to be risk-based, productive, and efficient at all times

LE5 Values people. Shows a genuine and active concern for others and their needs

LE6 Demonstrates an understanding and appreciation of the cultural diversity present in the global business environment

LE7 Adheres to office code of conduct (dress code, punctuality, etc.)

LE8 Identifies potential cost and/or time overruns and agrees solutions with In-Charge

LE9 Conducts assigned engagements successfully from planning to execution and reporting.

LE11 Anticipates and recognizes problems, assesses alternatives and recommends solutions

LE12 Works actively to keep others motivated, committed and involved

LE14 Holds self and team accountable for ensuring that results are achieved. Is comfortable leading and directing the efforts of others to achieve results

LE15 States clearly what is wanted and expected from others; clearly expresses thoughts and ideas; maintains a precise and constant flow of information

LE16 Knows when and how to appropriately defer own needs and objectives to assist others in meeting theirs. Knows and applies global shared beliefs

LE17 Identifies and proposes solutions to resource problems

CS4 Interact with clients to help ensure that the information flow from the client to the team is efficient

CS6 Facilitates use of technology-based tools or methodologies to review, design and/or implement products and services

CS7 Develops professional relationships with client personnel to facilitate completion of the work

CS8 Demonstrates respect for client culture and facilitates team to adapt to and operate effectively in that environment

CS9 Demonstrates excellent communication skills with clients and team members

CS10 Supervises multiple engagements concurrently

CS11 Identifies problem areas and consults as appropriate with Manager and Partner on complex issues

CS12 Facilitates the client meetings

CS13 Prepares plans and budgets for assignments for review

CS14 Completes multiple concurrent assignments in accordance with approved plans and budgets and on or before deadlines.

EM1 Understands the context of own role within the total engagement

EM2 Ensures adherence to the Time Sheet filling deadlines.

EM3 Identifies and communicates issues raised, offering recommended solutions relevant to business

EM4 Keep proper control on utilization of respective team members

EM5 Communicates issues / matters on timely basis.

EM6 Manages the preparation of the engagement plan and ensures appropriate resources are assigned

EM7 Prepares plans and budgets for assignments for review

EM8 Manages fee billing and collection

EM9 Completes multiple concurrent assignments in accordance with approved plans and budgets and on or before deadlines.

EM10 Optimizes profitability on each client through engagement efficiencies and value pricing

PD1 Actively supports the integration of new staff into the practice

PD2 Supervises Associates assigned to engagements providing guidance and overall review of deliverables

PD3 Actively seeks on-the-job training to understand own role and responsibilities specific to each competency area

PD8 Completes meaningful and quality evaluations on time.

PD9 Delegates appropriately and challenges subordinates to excel

PD10 Matches staff development needs and goals with development and training opportunities

PD14 Strives for retention of high performers in the team

SD1 Ensures adequate focus on personal professional growth relevant to taking on more challenging assignments, in line with standard career progression – proactively seeks relevant Education and training opportunities

SD2 Demonstrates professional and technical skills learned in training

SD3 Participates in local practice office initiatives as requested

SD4 Seek exposure to clients from different industries

SD5 Keeps abreast of the new developments in the relevant field through reading / research / attending webinars / professional certifications

PD1 Take ownership for the delivery of high quality work

PD2 Demonstrates basic understanding of internal audit, security, risk management or internal controls and related standards

PD3 Demonstrates specific skills in one or more service offering or industry competencies (technical, data or process)

PD4 Is exposed to the systems development lifecycle (e.g., diagnostic, design, construction, testing, delivery, maintenance)

PD6 Assists in the selection and tailoring of approaches, methods and tools to support service offering or industry projects

PD7 Takes personal responsibility for advancing and improving knowledge sharing

KM1 Ensures familiarity and periodic update of the Firm's OPD

KM2 Ensures adherence at all times to all applicable department and professional standards

KM3 Takes personal responsibility for advancing and improving knowledge sharing

KM4 Takes the lead in the development and sharing of market-valued intellectual capital

Key Success Factors

• Expertise in several key work areas; well accepted team instructor; forward looking and highly motivated.

• Delivers high quality service to the client and is responsive to client needs.

• Applies knowledge of the client and the Member Firm’s services to identify sales opportunities.

• Assists Partners and Managers in sales and marketing activities.

• Strong Team player, with the ability to multi-task, flexible and can work under pressure.

• Socially confident with good organization skills.

Education & Experience

Education:

• Bachelors or Masters Degree in Accounting /Management

• One of the relevant professional certifications (i.e. CIA, CISA, etc.)

• Proficiency in spoken and written English and Arabic.

Experience:

• A minimum of at least 5 years of consulting experience from big Firm is required.