Supervisor /Senior Officer , Manufacturing Quality Management (Kuanyin)

1. Monitor and manage the quality of in-house manufactured products to ensure compliance with internal standards, customer requirements, and quality specifications.
2. Collaborate with customer-facing teams to provide quality-related technical support and assist in handling quality issues, investigations, and responses.
3. Initiate, track, and manage internal quality-related OCAPs, and work with relevant departments on problem analysis, root cause investigation, and corrective actions.
4. Handle customer quality issues, including investigation, data consolidation, root cause analysis, and formal response preparation.
5. Manage quality indicators such as SPC, CpK, and Out of Baseline for in-house products, and provide early warning and improvement recommendations for abnormal trends.
6. Establish, maintain, and optimize sampling plans based on customer requirements, product characteristics, and process improvement needs.
7. Conduct control limit reviews based on customer requirements, quality performance, and process improvement results to ensure the effectiveness and suitability of control criteria.
8. Consolidate and analyze quality data and trends on a regular basis to support quality improvement and management decision-making.
9. Collaborate with manufacturing, process, R&D, and other related functions to drive quality improvement initiatives and enhance product quality stability and process capability.
10. Work with global quality teams to participate in quality-related meetings and workshops, and support the implementation of quality management requirements and best practices.