SUPERVISOR
Summary
Supervises spa services including massages, beauty treatments, and wellness therapies, ensuring guest satisfaction and maintaining hygiene standards in a Singapore-based beauty center.
Performing different types of massages, beauty treatments, and wellness therapies.
· Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
· Communicating with guests during massages to adjust massage techniques as required.
· Resolving guest complaints and reporting any accidents to the supervisor.
· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
· Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
· Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
· Enquiring about guests' medical conditions and allergies before providing spa services.