Supervisor, Transport (검단, 배송 관리, 신입가능)
About us
When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength.
We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.
At DHL Supply Chain (DSC) there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.
DHL Supply Chain is Great Place To Work® certified.
Responsibilities
- Responsible for daily Tech Transport operations, including High-tech multiple account.
- Main responsibilities include TMS-based transport order handling, shipment monitoring, delivery status follow-up, and communication with drivers and external transport vendors.
- Act as the first point of contact for customer requests, delivery exceptions, and claims, and coordinate with internal Operation teams, Transport teams, customers, and vendors to ensure timely issue resolution.
- Support stable daily operations by handling urgent delivery issues, monitoring operational risks, following up on exceptions, and maintaining delivery service quality.
Requirements
- 0~1 Years of experiences preferred.
- Experience in logistics, transport operations, or a similar operational role, with the ability to handle daily transport execution through TMS.
- Practical experience in transport order handling, shipment monitoring, driver/vendor communication, and first-level response to customer requests, delivery exceptions, and claims.
- Coordinate with internal Operation teams, Transport teams, customers, and external vendors.
- Experience with Tech, high-value product delivery, LTL delivery, or vendor-based transport operations would be preferred.