Supervisor, Works Operations

Job Details
Temporary Full-Time (Non-UnionT)

Posting Status
Restricted to current Town of Oakville employees

Duration
5 months from November to April

Closing Date
Applications for this position must be received at by no later than 11:59pm on November 3, 2026.

This job posting is for an existing vacancy and therefore will be filled accordingly.

Reporting to the Manager, Works Operations, this position is responsible for the supervision, planning and scheduling of all resources necessary to carry out Works Operations activities related to road infrastructure repair and maintenance, municipal drainage/water resources repair and maintenance, leaf collection and winter control.

What can I expect to do in this role?

As the Supervisor, Works Operations you will:

• Supervise and oversee work carried out by crews and contractors to ensure it is performed effectively and efficiently and in accordance with town or departmental maintenance standards, levels of service, specifications, policies, procedures and legislated requirements (e.g. labour regulations, safety regulations, traffic control, etc.);
• Select, motivate, train, manage and evaluate staff, and schedule work according to priorities; review employee performance on a regular basis and takes corrective/disciplinary actions, as required;
• Track, report, record and document on a daily basis Works Operations activities and costs.
• Supervise and oversee winter control maintenance operations by town crews and contractors including road patrols, sanding/salting, road plowing, sidewalk clearing, snow removal, etc.;
• Respond to, investigate and follow up with inquiries/requests for service/complaints from the general public, residents, emergency services, other departments, senior management and members of council;
• Respond to and oversee cleanup of spills and accidents with appropriate reporting and documentation to other authorities as required (e.g. Halton Region, Ministry of Environment, etc.);
• Assist Senior Manager, Works Operations in the annual development of tender specifications, cost estimates and budgets for Works Operations activities as well as the monitoring of associated expenditures;
• Work with Asset Management System(s) and Geographical Information System(s) to manage and coordinate work regarding infrastructure assets and services, Work Order creation/management.
• Represent the Town and the Department in a professional, courteous and respectful manner in all dealings with the public, other groups, agencies and individuals
• Train and instruct new and existing workers to perform job functions properly and safely in the use of tools and equipment;
• Work rotating day/evening shifts as required for winter season;
• Assume rotating on-call duties for overnights and weekends throughout the year;
• May be assigned to either a central operation depot or to a satellite depot, as required.

How do I qualify?

Ideally you have a post-secondary education in civil or construction technology programs and/or designation as a Certified Roads Supervisor (CRS) from a recognized institution. Your formal education is augmented by progressively responsible positions that have resulted in outstanding leadership complemented by a highly developed understanding of municipal government and service delivery. You also hold a valid and unrestricted Ontario Driver’s license Class DZ minimum with a driving record that that demonstrates responsible and safe driving behavior.

In addition, your experience includes:

• Possessing functional and technical knowledge and skills to do the job at a high level of accomplishment; picking up technical knowledge quickly;
• Demonstrating knowledge of current and emerging policies, practices, trends, technologies and information relating to municipal public works maintenance and/or roads maintenance operations, coupled with knowledge of road and storm water system construction and maintenance procedures;
• Meeting the expectations and requirements of internal and external customers/residents; using resident feedback to improve services and acting with residents in mind;
• Being approachable and able to build rapport well; a good listener, sensitive and patient;
• Stepping up to conflicts, reading situations quickly to find common ground and get cooperation;
• Being cool under pressure, handling stress well and acting as a settling influence during high pressure situations;
• Writing clearly and succinctly in a variety of communication settings and styles; getting messages across that have the desired effect;
• Using resources (people, funding, material, support) effectively and efficiently to get things done;
• Assigning responsibility for tasks and decisions; setting clear objectives, measuring processes necessary to get things done; monitoring process, progress and results, designing feedback loops into work; ensuring work complies with formal procedures and regulations;
• Figuring out the processes necessary to get things done; knowing how to organize people and activities; understanding how to separate and combine tasks into efficient workflow; knowing what to measure and how to measure it; seeing opportunities for synergy and integration where others can’t; simplifying complex processes; getting more out of fewer resources;
• Being action oriented and seizing opportunities;
• Focusing on what is important, eliminating roadblocks and using own time and time of others effectively;
• Providing information people need to know to do their jobs and to feel good about being a member of the team, unit and/or the organization; providing individuals with timely information so that they can make accurate decisions;
• Treating staff equitably and fairly;
• Dealing firmly and effectively in a timely manner with staffing issues; not allowing problems to fester and making difficult decisions in the best interest in the organization;
• Demonstrating values and ethics in personal behavior in keeping with corporate values; is widely trusted; keeping confidences, admitting mistakes and representing self truthfully;
• Seeking clarification and direction from and making effective recommendations to the manager, as required;
• Translating unit direction into concrete activities, developing work plans with a thorough understanding of the functional area and communicating plans with clarity and commitment;
• Promoting collaboration among staff; encouraging and incorporating creativity and learning; providing effective forums for staff to express ideas, views, and concerns individually and as a team;
• Applying sound judgment and evidence-based decision-making in a timely manner; making decisions sometimes with incomplete information and under tight deadlines and pressure;
• Implementing strategies to achieve operational efficiencies and value for money;
• Applying and monitoring rigorous systems for financial information management, internal audit, and evaluation in compliance with corporate policies and procedures;
• Fulfilling legal obligations and policy requirements.
• Applying knowledge of the Occupational Health and Safety Act, Highway Traffic Act, and associated regulations, directives, and legislative requirements in the delivery of operations and services;
• Using word processing, spreadsheet, email, and database applications effectively to support operational and administrative requirements.

Core Knowledge Required for Success:

In addition, your experience demonstrates the following Supervisor leadership competencies:

• Strategic Thinking – innovating through analysis and ideas
• Engagement – mobilizing people, organizations, partners
• Management excellence – delivering results through action management, people management and financial and asset management
• Accountability and Respect – serving with integrity and respect
  

Click Competency Profile to view the competencies for this Supervisor level.

Corporate Values:

Teamwork, accountability, dedication, honesty, innovation and respect

DATED: October 27, 2026

The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.