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Federal Aviation Administration

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Supervisory Air Traffic Control Specialist (Operations Supervisor)

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The Operation Supervisor (OS) directs a staff of Air Traffic Control Specialists (ATCS) who are responsible for carrying out air traffic control assignment within a limited geographic area. Work typically impacts field facility operations and a few FAA offices outside of the facility.

The incumbent serves as an OS in a Level 6 terminal facility responsible for planning and directing operations within delegated areas of responsibility. Effects disciplinary actions. Provides first-line supervision to a team of ATCS personnel. Provides training, coaching and guidance to subordinates and facilitates team building throughout his/her area(s) of responsibility. Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved. Serves as a member of the management team to improve organizational performance and to meet strategic goals. When assigned as Watch Supervisor, assumes overall management and supervision of the operation.

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