Supervisory Immigration Services Assistant
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Supervisory Immigration Services Assistant, you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.
Supervise the day-to-day operations of a clerical support team in immigration records, adjudication, and mail operations for a USCIS field office.
Provide administrative supervision of clerical functions supporting customer service, preparing file records, contracting services, preliminary processing of case files, and maintaining data information in a variety of immigration management systems.
Provide facility management support for the mailroom by serving as an expert in mail operations.
Monitor and adjust daily work of subordinates to meet uncontrolled priorities and requirements from the field office and with other neighboring DHS components.
Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.