Supervisory IT Specialist

Serves as a Supervisory IT Specialist in the Development Support Section, AMK-243.

Supervises a team of technical (professional) staff members, performing the full range of supervisory duties. Reviews work from staff ensuring compliance (internal/external) with applicable laws, regulations, policies, procedures, accuracy, and timeliness. Staff is responsible for providing planning, development research / assessment, requirements analysis, technical analysis, system development and operational/maintenance support of national governmental computer systems for the Department of Transportation (DOT) and other federal agencies. Individual applies experience and comprehensive technical knowledge as well as understanding and communication of new technologies and methodologies, solving complex problems and develop improved technical processes. Applies analytical process to the principles, methods, and procedures used for the automated control of a process, including tractability of user requirements, planning, design, development and maintenance of associated software, hardware, and systems. Applies experience and comprehensive process and technical knowledge of all aspects of change management and release management, as well as business/functional policies and procedures, and has a detailed quantitative and qualitative understanding of the required business outcome, in terms of both technical (IT) and functional requirements. Ensures cross learning opportunities within the team and with other technical and functional teams. Presents to upper management known issues and/or deviations, solutions, and delivering value. Individual has on the job experience utilizing DevOps and Agile (SAFe) methodologies. Managerial duties include, but are not limited to: communicating the organizations vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, leadership of individuals and teams, defining and taking action. Contributes to the budget planning process and short/long term needs. Requiring a comprehensive knowledge of technical aspects of work directed, knowledge of budget aspects, human resource acknowledgement, and experience following administrative policies and procedures. Resolves all but unique technical problems without the intervention of upper level management, does communicate directly with upper level management to jointly resolve issues. Work activities typically impact directly on the objectives of one or more major subdivisions and may impact on the objectives of the FM. Applying service support elements of the Information Technology (IT) best practices within Information Technology Infrastructure Library (ITIL) standards. Managing operations in a complex, integrated Oracle ERP environment, including standards & leading practices in developing custom extensions and customization of Oracle E-Business suite of applications.

We are not accepting applications from noncitizens.