SUPERVISORY IT SPECIALIST

About the Position:This is a Supervisory IT Specialist, which is responsible for providing technical leadership, supervisory oversight, and project management to a dedicated section of IT professionals. The incumbent directs the lifecycle management, design, and hosting of web applications and automated information systems while applying structured service management frameworks to meet established performance metrics.

Directs daily operations, assigns work, sets priorities, and evaluates the performance of a team of subordinate IT specialists.

Leads the planning, design, implementation, and maintenance of enterprise-level web applications and automated information systems.

Monitors IT service delivery and enforces structured frameworks like ITIL to ensure systems meet quality assurance and availability metrics.

Coordinates with technical teams, managers, and external partners to gather system requirements and resolve complex technical issues.

Ensures the integrity, confidentiality, and security of organizational data by implementing robust web hosting and system configurations.

Evaluates technical needs and drafts critical engineering specifications, lifecycle planning, and system documentation to support IT acquisitions.