Supervisory Legal Administrative Specialist

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Legal Administrative Specialist, you will share responsibility for the management and technical direction of a USCIS Asylum Office, including preparation, research, resolution and processing in the office's administration of applications for asylum and other benefits.

Oversees all adjudicative support and operations support functions and directs the activities of assigned staff responsible for case status tracking, the handling of public case inquiries.

Make decisions and resolves problems involving interpretation of the law or unusual situations requiring interpretation and application of CIS policy to include resolution of complicated issues where decisions cannot be reached.

Recommends changes, plans, goals, objectives, and milestones for substantive changes in the administration of case management with the potential for national implementation.

Provides guidance and recommendations to a team of Legal Administrative Specialist responsible for responding to in-person, telephonic or written customer inquiries; make jurisdiction determinations by analyzing appropriate information and documents.

Coordinates, plans, and adjusts work in collaboration with supervisors from other units to ensure that the work is accomplished in a consistent and timely manner to meet established priorities, goals.

Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. THIS IS NOT A LAW ENFORCEMENT (COVERED) POSITION. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.