Supervisory Mobility Transportation Specialist

This Supervisory Mobility Transportation Specialist position serves within the Health Administration service of the VA Eastern Colorado Health Care System (ECHCS) at Aurora, CO. The primary purpose of this position is to manage all Veterans Transportation Service (VTS) and Beneficiary Travel (BT) program activities, including; patient transport, Special Mode Travel (SMT), and mileage reimbursement claims. This position supervises/ensures the VTS and BT process comply with Regulatory guidance.

Announcement Extended Until 08/24/2026. Major duties include but are not limited to: Manages the technical and financial aspects of mileage reimbursement claims. Manages transportation programs (Veterans Transportation Program and Veterans Transportation Service) to provide safe and reliable transportation to veterans who require assistance traveling to and from VA health care facilities. Establishes and/or implements policies, regulatory changes, mandates and action items. Manages transportation contracts to include common carrier, special mode, ambulance and air ambulance. Coordinates program development for the department. Oversees and monitors the safety of transportation equipment, policies and practices. Manages and oversees the transportation of special needs passengers including; veterans, active-duty service members, caregivers, disabled, frail, and elderly who may be receiving life dependent treatments such as dialysis, chemotherapy, radiation therapy or other sensitive treatment. Oversees the scheduling of routine, urgent, and emergent transportation for individuals. Prepares oral and written reports and presentations (graphs, charts, etc.) in a clear, concise, and effective manner. Coordinates with state and local transportation networks/services to effectively provide transportation services. Observes and evaluates the performance of employees. Interprets and communicates policy to subordinate employees. Formulates and oversees resource allocation duties for the department. Provides Fund Control Point management and oversight. Establishes guidelines and performance expectations for staff. Communicates these guidelines and expectations clearly using performance management systems. Completes the Needs, Resources, and Stakeholders Assessment in collaboration with services represented. Manages and analyzes departmental budgets and ensure departmental operations are in sync with budgetary projections. Manages transportation demands in conjunction with available transportation resources. Develops, analyzes, evaluates, advises upon, and improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegation of authority, management controls, information, and documentation systems. Reviews, analyzes data, and makes recommendations related to services provided. Resolves complex patient transportation issues, including urgent, complex or uncertain transportation needs of patients. Conducts qualitative and quantitative analyses of program effectiveness and operational efficiency. Work Schedule: 8:00am - 4:30pm, Monday - Friday Telework: Not eligible for telework Virtual: This is not a virtual position. Position Description/PD#: Supervisory Mobility Transportation Specialist/PD99781-S Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized NOTE: Not an Over-The Road Position

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.