Supervisory Program Analyst

The Supervisory Program Analyst position is at the Loma Linda VA Medical Center in the Health Administration Service (HAS). The primary purpose is to serve as the VA Loma Linda Compliance and Patient Scheduling Access Manager and is responsible for complete oversight and guidance of all clinical administrative services regarding planning, implementation and continued maintenance of the VHA compliance and directives for patient access to healthcare.

Duties at the full performance include but are not limited to: Coordinates and supports mechanisms for successful data entry. Ensures accurate, timely and consistent data is entered into the Medical Center database. Establishes and coordinates in-depth training with the HAS Trainer to ensure that HAS and other identified Medical Center staff are educated and accountable for data management. Coordinates the collection of data concerning patient care activities; makes computations as required and reports monthly, quarterly or annually to management. Receives requests from other sources and determines the best method of obtaining, computing and reporting, which involves in an extremely complex blend of computing technology, medical information, communication skills and leadership qualities in a rapidly changing environment. Schedules appointments and utilizes the Electronic Waiting List or Recall List accurately and in a timely manner. Notifies the supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes. Reviews active/pending consults, Electronic Wait List, Recall list and Audio care communications for accuracy and disposition, daily. Assures staff update all demographic information on each patient that checks in for their appointment by utilizing the Pre-registration menu as well as gathers insurance information either by using the insurance scanners or copying the insurance cards. Sets performance standards, evaluations, initiates actions on disciplinary matters, awards, labor relations, approvals of leave and work schedules. Performs other duties as assigned. Work Schedule: Monday - Friday 7:30am to 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD11493A Financial Disclosure Report: Not required

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)