Supervisory Program Specialist

The VA Northeast Ohio Healthcare System is recruiting for a Supervisory Program Specialist. The Program Specialist will function at the Akron VA Outpatient Clinic within Community Outpatient Service.

Duties include but not limited to: Provides oversight by monitoring administrative reports brining discrepancies, trends and outliers to the attention of the Facility Director. Provides administrative support to all areas within the Community Outpatient Services (COPS), including scheduling, vet choice, recall, travel, etc. Coordinates, directs and assures inconsistencies on reports is corrected and deadlines for completion of reports is met. Independently analyzes and evaluates the efficiency of reports to ensure that the VHA goals and objectives are met if required inform the specific Facility Director of the outpatient clinic that correction action is needed. Works independently to interpret any and all regulatory guidance establishing a strategy/action plan and prepares a status report for review by the Facility Director. Serves as liaison between the Assistant Director and subordinates. Appropriates control systems are maintained to ensure due dates of reports or correspondence are met. Ensures all administrative and staff member is current on training and educational requirements necessary to perform job duties Maintains time cards are accurate for all clinics and all clinic directors, and that time cards are submitted to certifying officials in a timely manner in order to meet payroll deadlines. Works to identify process issues and areas for improvement. Work Schedule: 8:00am-4:30pm, Monday-Friday Compressed/Flexible: Not Available. Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD92544A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Authorized. Permanent Change of Station (PCS): Not Authorized.

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.