Supervisory Psychologist (Branch Manager, Organizational Effectiveness)

Serves as the Branch Manager for the Organizational Effectiveness Branch (AHD-130), leading to improve organizational performance by providing consulting services, organizational diagnostics, and evidence-based interventions that strengthen leadership, team effectiveness, organizational culture, and workforce performance.

Guides, supervises and supports the people, operations and work of the Organizational Effectiveness Branch. Coordinates with AHD leadership to establish and prioritize team goals, objectives and performance measures. The work of this position includes a mixture of routine and complex projects/programs based on the objectives of the major subdivision/LOB/SO. Engages with subordinate team members to translate team priorities into SMART goals and performance standards for each subordinate employee and clarify expectations for individual and team success. Plans the team's work; communicates the organization's vision and objectives; sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; approving time and leave; and takes, recommends or approves corrective and disciplinary actions, as appropriate. Models and holds team members accountable for demonstrating a customer service orientation. Establishes a strong relationship with and integrates into the AHD leadership team. Develops and delivers clear, thoughtful and timely information, messages, reports and briefings to keep AHD leadership apprised of progress, results, and opportunities for the future. Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives for organization project/program. Manages budget and either reallocates resources among the organization projects/programs or requests additional resources, as needed. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Applies expertise in organizational psychology, team dynamics, and facilitation skills to lead the creation, execution and continuous improvement of the team's processes and procedures from service request intake and scoping through delivery and evaluation. Assigns work among subordinate team members that aligns with their positions, strengths, and development needs; institutes practices that promote collaboration and operational excellence; and manages team workload and customer expectations to maximize value delivered across the team. Reviews team member performance, work products, and deliverables; engages members in both ongoing conversations and required discussions; and provides them with meaningful and timely feedback to reinforce and strengthen performance. Deals promptly and appropriately with performance or conduct issues if and when they occur. Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision. Encourages and supports team members in building their capabilities to meet or exceed team, office and professional goals. Provides coaching, mentoring, and other development opportunities that enhance resilience, on-the-job performance, and potential for success in roles of greater responsibility. Creates, implements and shares own development plan to help instill a culture of continual learning. Adapts readily, recovers quickly, and pivots to new ways of thinking and acting as new information, changing conditions, setbacks or obstacles require. Internal contacts include the subordinate team members, other AHD employees, AHD leadership, and colleagues in the Office of Human Resources. There will be frequent interactions with customers and potential customers in other FAA organizations. Work is governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. The supervisor has the responsibility to ensure the alignment of team projects with AHD objectives. The manager's and team's performance are reviewed periodically by higher-level leadership, usually through status reports, meetings, and organizational performance measures. May perform other duties as assigned.

We are not accepting applications from noncitizens.