Supervisory Public Safety Dispatcher

About the Position: Serves as a Supervisory Public Safety Dispatcher working under the direct supervision of the Emergency Communications Center Manager for Fort Belvoir Directorate of Emergency Services.

Directs the daily round-the-clock operations and shift scheduling for the emergency communication center.

Conducts quality assurance reviews on a minimum of 10% of incoming service calls.

Designs and leads training sessions to certify new emergency dispatch personnel.

Develops employee performance standards and conducts formal appraisals for subordinates.

Resolves informal employee complaints and grievances within the workplace.

Ensures subordinates maintain a level of proficiency in the performance of their duties that will best serve Fort Belvoir populace.

Consults with the Fire Chief, Physical Security Chief, and Police Chief on operational and procedural issues concerning fire, police, and security response.