Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator)

Position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

This Supervisory Social Worker (Outpatient Subspecialty) Social Work Navigator is at the VA Boston Healthcare Systems located at the Jamaica Plain location. This position is a full-time 40 hours per week. The purpose of this position is to serve as a Supervisory Social Worker (Outpatient Subspecialty/Social Work Navigator) at the VA Boston Healthcare Systems, Jamaica Plain Location. In the Supervisory role, the incumbent ensures high-quality, coordinated psychosocial and care navigation services for Veterans with complex specialty care needs, providing direct clinical and administrative supervision for up to five (5) GS 9 - GS 12 Social Worker. In the Social Work Navigator role, the incumbent provides a complex array of services, both clinical and administrative, for non-VA Boston Veteran's receiving specialty surgical care at VA Boston. Duties include, but are not limited to: Provides clinical and administrative supervision to Social Work staff, including support for independent licensure and performance management. Oversees staffing and workload distribution, setting priorities and monitoring service delivery and documentation quality. Collaborates with interdisciplinary teams across multiple services to resolve complex psychosocial issues and support integrated care. Prepares reports, supports program evaluation, and contributes to continuous quality improvement efforts. Coordinates staff training needs, organizes onboarding, and provides consultation on population-specific needs. Monitors Social Work services within assigned clinics, including consults, care coordination, productivity, and performance measures. Conducts targeted outreach throughout the VISN to assess needs and clinic capacity and strengthen Veteran access to specialty and surgical care. Provides individualized care planning and case management throughout the peri-procedural continuum to ensure all psychosocial and practical needs are met. Develops and supports data-driven quality improvement processes to evaluate program effectiveness. Identifies gaps in services and works with teams to develop solutions that best meet Veterans' needs. Work Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m. Telework: Ad-Hoc only. Compressed/Flexible: Not Available. Virtual: This is not a virtual position. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Functional Statement #: 523-F05819 Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required. EDRP: Former EDRP participants ineligible to apply for incentive. Contact, Karen Chapman at karen.chapman@va.gov, the EDRP Coordinator for questions/assistance. Learn more Brochure: Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Notifications: This position is in the Excepted Service. This position is not a Bargaining Unit position. This position is covered by a special rate. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Must pass pre-employment physical evaluation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.